Engagement 1 · Illustrative

House-Systems Monitoring

It's a common gap across touring fleets: coaches constantly send chassis data to Prevost and to the shop, but the generators and rooftop A/Cs aren't part of that feed. Being able to problem-solve those remotely closes a well-known blind spot. This is that, built.

Investment

$28,000initial+$2,200/ month

Retainer is month to month — no term, cancel anytime.

Why this pays back

One prevented mid-tour coach swap covers years of this engagement.

A generator or bunk A/C failure on a headliner run means hotel rooms for the band and crew, a deadhead replacement coach, and a make-good with the tour — routinely a five-figure night. The chassis already reports home; this closes the gap on the house systems that don't.

Setup timeline

deliberately conservative

6 to 8 weeks from kickoff to full fleet coverage — sensor bridge hardware has to be scheduled into normal service windows on your timeline, not ours. We'd rather beat this date than miss it.

The initial buys

  • Sensor bridge hardware for both generators and all rooftop A/C units, fleet-wide
  • Installation at your Florence shop during normal service windows — no coach pulled off tour
  • The live house-systems dashboard: gen hours, load, temps, switchover rotation, bunk-zone temps
  • Alert routing designed with your shop — what logs silently, what queues, what pages the on-call mechanic
  • Remote status and reset for supported rooftop units

The monthly covers

  • Hosting, data, and dashboard upkeep
  • Sensor maintenance and replacement units
  • Alert-threshold tuning as the fleet teaches us its normal
  • Direct support line to Matt

The ROI math

Year-one investment

$54,400

Break-even

Two prevented house-system strandings. A coach dead in a venue lot runs $10K–$25K once you count hotel rooms, a deadhead replacement, and the make-good with the tour.

Expected year-one return

2–4×

Estimate, not a promise: Assumes 4–6 generator or rooftop-A/C saves per year across a touring fleet of Senators' size.

Speculative scope based on public materials and common patterns across touring coach operations. Real engagement is shaped together — see the note on the Overview tab.

What Prevost already sees

  • · Engine, transmission, ABS, air system
  • · Coolant temp and level (the one “stop now” warning)
  • · DEF/DPF, batteries, chassis fault codes

What your shop can't see — until now

  • · Both generators — hours, load, temps, switchover rotation
  • · All six rooftop A/Cs — including the staged spare
  • · Bunk-zone temps — the complaint that actually reaches the tour manager

On tour right now — house view

Coach 4817

2025 Prevost conversion · Arena tour · leg 2 · Salt Lake City, UT
Watch

Generators

Gen A

312 hrs total · 64% load

Running

Gen B

4,118 hrs total

Standby

312 hrs since switchover · next rotation due in ~88 hrs (300–400 hr policy)

Rooftop A/C — 6 units

#1OK
#2OK
#3Low refrig.
#4OK
#5OK
#6Spare · staged

Bunk zone

+6°F over set

74°Fset 68°F

Trailing 12 h — the slow creep nobody notices until the calls start from the back.

Coach 4772

2024 Prevost conversion · Festival run · Phoenix, AZ
Act soon

Generators

Gen A

6,203 hrs total

Fault

Gen B

5,947 hrs total · 88% load

Running

Auto-switched 9 hrs ago — rotation policy suspended until repair.

Rooftop A/C — 6 units

#1OK
#2OK
#3OK
#4OK
#5OK
#6Spare · staged

Bunk zone

At setpoint

69°Fset 68°F

Coach 4530

2019 Prevost conversion · Theater tour · Nashville, TN
OK

Generators

Gen A

8,912 hrs total

Standby

Gen B

8,710 hrs total · 52% load

Running

233 hrs since switchover · next rotation due in ~167 hrs (300–400 hr policy)

Rooftop A/C — 5 units

#1OK
#2OK
#3OK
#4OK
#5OK

Bunk zone

At setpoint

68°Fset 68°F

Shop alert feed · today

  • 14:22
    Coach 4817Watch

    Rooftop A/C #3 — refrigerant pressure low, cooling capacity 61%. Bunk zone +6°F over setpoint and climbing.

    Spare unit #6 staged. Service window suggested: tomorrow's load-out, Denver.

  • 13:05
    Coach 4772Act soon

    Generator A shutdown — coolant temp exceeded limit. Auto-switched to Generator B (9 hrs ago).

    Gen B carrying full hotel load at 88% in 104°F ambient. Parts hold placed at Prevost Phoenix.

  • 09:41
    Coach 4530OK

    Generator switchover due in ~70 hrs (300–400 hr rotation policy).

    Auto-reminder queued to driver for next fuel stop.